Effective Date: 8/1/2025
XLeads Software (“XLeads,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our software, services, or website.By using XLeads Software, you agree to the practices described in this policy.1. Information We CollectWe may collect the following types of information when you interact with our platform:
Personal Information: Name, email address, phone number, billing information, and other details you provide when creating an account or contacting support.
Usage Information: Data about how you use our platform, such as log data, IP address, browser type, device information, and pages visited.
Leads/Business Data: Information you import, upload, or store in XLeads, including contact details of your leads and clients.
Communications: Records of your interactions with our support team via email, phone, or chat.2. How We Use Your InformationWe use the information we collect to:Provide, operate, and improve our software and services.Process payments and manage subscriptions.Communicate with you about updates, features, and support.Ensure security, detect fraud, and comply with legal obligations.Personalize user experience and optimize performance.3. Sharing of InformationWe do not sell your personal information. We may share information in limited circumstances:
Service Providers: With trusted third-party vendors who help us operate the platform (e.g., payment processors, hosting services).
Legal Compliance: If required by law, subpoena, or to protect our rights, property, or safety.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred as part of that transaction.4. Data SecurityWe implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. However, no system is 100% secure, and we cannot guarantee absolute protection.5. Data RetentionWe retain your personal information for as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements. You may request deletion of your account and associated data by contacting us.6. Your RightsDepending on your location, you may have the right to:Access, update, or delete your personal information.Object to processing or request restrictions.Request a copy of your data in a portable format.Withdraw consent for marketing communications at any time.7. Cookies & TrackingWe may use cookies and similar technologies to improve user experience, analyze usage, and deliver relevant content. You can adjust cookie settings in your browser.8. Third-Party LinksOur software may contain links to third-party websites. We are not responsible for the privacy practices of those websites.9. Children’s PrivacyXLeads Software is not directed to children under 18, and we do not knowingly collect personal information from minors.10. Changes to This PolicyWe may update this Privacy Policy from time to time. Updates will be posted on our website with a revised “Effective Date.”11. Contact UsIf you have any questions about this Privacy Policy or how your information is handled, please contact us:
XLeads Software
2740 SW Martin Downs Blvd, Suite 411
Palm City, FL 34990
Email: support@xleads.com
Phone: (305) 203-2333